Chief Executive Officer Full Time

Are you a highly driven person that loves bringing a team together to achieve its mission?

Would you like to be part of something bigger than yourself that helps over 2 million people around the world each year break free from living in pain and enjoy a happy healthy life?

At ‘ProSport’, we are a Physio, Wellness and Educational company for people who have failed traditional approaches. We work with patients directly through our clinic, ProSport Physio, based locally in Huddersfield, UK and also support physiotherapists all over the world who want the confidence and clarity to help patients who have failed traditional approaches through our ProSport Academy Mentorship program.

Our Big Hairy Audacious Goal is to be known for changing how physio is taught and delivered to get lasting meaningful results for people in pain by looking at the whole body and not just the site of pain and empowering patients to learn the skills required to get lasting changes for themselves.

We do what we do to transform the world for the better, to build people back up again, help them protect their health, and enjoy life so they can have the confidence to grow to be able to make a contribution and positive impact on the world. This ripple effect of the therapists and clinics that we work with reaches millions of people all throughout the world.

OUR CORE VALUES

TOGETHERNESS

• Team Player, Helping Each Other Out
• Leave No Team Member Or Therapist Behind
• Positive Culture That Allows People To Thrive

INTEGRITY

• Being Dedicated, Trustworthy And Honest Every Single Day
• Showing Up Committed Each Day
• Doing Your Best Each Day

GROWTH

• Growing Professionally And Personally Every Day
• Growth Mindset In Overcoming Obstacles, Challenges And Times When The Going Gets Tough
• Finding Solutions To Problems In Our Business And Other Therapists Business Proactively And Attacking With Relentless Action

The ProSport Group (ProSport Physiotherapy & ProSport Academy) is seeking a Chief Operating Officer (COO) to help them position the business for its next chapter of growth. As a successful candidate, you will be equally comfortable in the boardroom as rolling up your sleeves and getting your hands dirty to solve problems. Your focus will be on results, yet understand it takes a great team to deliver them. You know how to bring a team together effectively to execute your plans, and your follow through is key to who you are.

• Are you driven by independent thinking and distinct goals to accomplish?

• Do you communicate directly and focus on the mission in front of you?

• Is managing by teaching, and leading through hands-on action your style?

• Are you motivated by a quick pace, and the precise execution of time sensitive projects?

• If this describes you, then keep reading…

As COO (Integrator), you’ll execute the business plan and achieve P&L results by leading, managing, and holding the team accountable for agreed upon commitments.You’ll remove obstacles and barriers, manage major projects, standardise and systematise work, and integrate all major functions of the business.You’ll work with the CEO to filter and translate ideas into the functional plans of the business. The COO will report to the CEO and have responsibility for managing all areas of the ProSport group (ProSport Physiotherapy and ProSport Academy) including, Marketing & Sales, Finance, Fulfilment, and Customer Service.

As a business that is leveraging EOS, you will also gain in-depth experience in this rapidly growing and widely accepted operating discipline, and own the vital role of Integrator.

ROLES AND RESPONSIBILITIES

Faithfully executes the business plan, achieving or exceeding P & L objectives of the group structure.

Analyses the leading and lagging metrics and other key data within the businesses and leverages to ensure the business plan and P & L objectives are achieved.

Leads, manages and holds the leadership team accountable for achieving agreed-upon commitments.

Integrates all major operating functions of the business using the Entrepreneurial Operating System (EOS). Ensures everyone is on the same page and moving in the same direction.

Models the way, always working toward the greater good of the business.

Resolves issues effectively – seeing real problems, being comfortable with conflict, calling out the problems, and solving the problems in a practical and healthy manner. Ensures the leadership team is healthy, functional, and cohesive.

Ensures that everyone is truly following and adhering to the company’s core processes and operating system with consistency. Demonstrates effective project management skills.

Dependably demonstrates a relentless obsession with values alignment, focus, simplicity and clarity.

Ensure the numbers in the business are accurate and uses the financial data to challenge the business and contribute to operational decision making

Ensures there are financial controls in place within the business and adheres and executes these controls at all time.

Effectively collaborates with the CEO (Visionary) and stays on the same page. Maintains a high level of mutual respect with the CEO. Realises the unique contributions and ideas the CEO has, possesses an ability to filter and translates those ideas into functional plans for the company.

Confirms that all key messages are properly and consistently cascaded across the organisation. Inherently ensures that everyone is in the know. Verifies that a high level of effective communication exists throughout the organisation.

QUALIFICATIONS AND ATTRIBUTES

10+ years of senior leadership experience in a consumer driven business, ideally services.

Broad mix of start-up to medium sized companies is preferred.

Collaborative nature as demonstrated by management experience across multiple departments and disciplines

Highly analytical; able to make data-driven decisions and establish effective metrics.

A “player-coach” who can both manage teams and get into the weeds when necessary.

Financial analysis experience

TASKS

• Direct or coordinate an organisation’s financial or budget activities to fund operations, maximise investments, or increase efficiency.

• Appoint department heads or managers and assign or delegate responsibilities to them.

• Analyse operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.

• Direct, plan, or implement policies, objectives, or activities of organisations or businesses to ensure continuing operations, to maximise returns on investments, or to increase productivity.

• Prepare budgets for approval, including those for funding or implementation of programs.

• Confer with the CEO, leadership team or staff members to discuss issues, coordinate activities, or resolve problems.

• Implement corrective action plans to solve organisational or departmental problems.

• Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organisation of major departments.

• Establish departmental responsibilities and coordinate functions among departments and sites.

• Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organisational entities.

• Coordinate the development or implementation of budgetary control systems, record keeping systems, or other administrative control processes.

• Review reports submitted by staff members to recommend approval or to suggest changes.

• Deliver speeches, write articles, or present information at meetings or conventions to promote services, exchange ideas, or accomplish objectives.

• Interpret and explain policies, rules, regulations, or laws to organisations, government or corporate officials, or individuals.

• Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services.

• Review and analyse legislation, laws, or public policy and recommend changes to promote or support interests of the general population or special groups.

• Direct or conduct studies or research on issues affecting areas of responsibility.

• Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products/services.

• Conduct or direct investigations or hearings to resolve complaints or violations of laws or testify at such hearings.

SKILLS

• Reading Comprehension – Understanding written sentences and paragraphs in work related documents.

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Writing – Communicating effectively in writing as appropriate for the needs of the audience.

• Speaking – Talking to others to convey information effectively.

• Mathematics – Using mathematics to solve problems.

• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Active Learning – Understanding the implications of new information for both current and future problem-solving and decision-making.

• Learning Strategies – Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

• Monitoring – Monitoring/Assessing performance of yourself, other individuals, or organisations to make improvements or take corrective action.

• Social Perceptiveness – Being aware of others’ reactions and understanding why they react as they do.

• Coordination – Adjusting actions in relation to others’ actions.

• Persuasion – Persuading others to change their minds or behaviour.

• Negotiation – Bringing others together and trying to reconcile differences.

• Instructing – Teaching others how to do something.

• Service Orientation – Actively looking for ways to help people.

• Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

• Operations Analysis – Analysing needs and product requirements to create a design.

• Judgment and Decision Making – Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis – Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Systems Evaluation – Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

• Time Management – Managing one’s own time and the time of others.

• Management of Financial Resources – Determining how money will be spent to get the work done, and accounting for these expenditures.

• Management of Material Resources – Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Personnel Resources – Motivating, developing, and directing people as they work, identifying the best people for the job.

KNOWLEDGE

• Administration and Management – Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modelling, leadership technique, production methods, and coordination of people and resources.

• Economics and Accounting – Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.

• Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

• Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Personnel and Human Resources – Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

• Mathematics – Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

• Psychology – Knowledge of human behaviour and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

• Education and Training – Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• English Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Public Safety and Security – Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

• Law and Government – Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

To Apply:

Please email your CV no longer than 2 pages along with a short cover letter outlining your core values why you are the perfect person to join our energetic positive team.